Yes we do, it is just an additional 3% transaction fee.

We always recommend booking previously to ensure the time and type of therapy that you want.

We are open 9am-7pm Monday to Friday and 9am-2pm on Saturdays. We will however take advanced bookings for other times in the early morning, evenings and weekend. We just ask that you get in touch with us beforehand.

If an appointment is cancelled 24 hours in advance you will not be charged. Otherwise you will be charged 50% of the therapy.

Tips are never expected but always appreciated.

We offer a range of massage treatments including Therapeutic Massage, Deep Tissue, Sports Massage, Pre- and Post-Trek Massage, and Couples Massage. Each session is tailored to your individual needs.

We recommend booking in advance to ensure availability, especially during high season. Same-day appointments are sometimes available—feel free to contact us via WhatsApp or our booking page.

You can undress to your comfort level. You’ll be properly draped at all times, and our therapists will only uncover the area they’re working on.

Absolutely. Just let your therapist know your preference—whether you like light, medium, or deep pressure—and we’ll adjust throughout the session to keep you comfortable.

Yes! Our Post-Trek Massage is one of our most popular treatments and is designed specifically to relieve soreness and stiffness after hikes like the Inca Trail or Salkantay Trek.

You can book online, message us via WhatsApp, or call. If you have questions about which massage is right for you, we’re happy to help you choose.

You float effortlessly in a private tank filled with warm water and 500kg of Epsom salt. The zero-gravity effect eases joint pressure and promotes deep relaxation.

Yes! In fact, it’s especially beneficial. Many visitors find floating relieves altitude-related symptoms like fatigue, poor sleep, and muscle soreness.

Nothing is needed—just bring yourself! You’ll float in your birthday suit in a private tank. We provide towels, showers, and all amenities.

Most people feel the opposite. The float tank is spacious, and you can choose to keep the light on or off. You’re always in control.

Absolutely! Floating is ideal for post-trek recovery. It helps reduce inflammation, muscle soreness, and mental fatigue—perfect after the Inca Trail or Salkantay.

Yes. Our float tank is thoroughly filtered between each session and uses a triple-filtration system with UV light and Hydrogen Peroxide, ensuring crystal-clear water.

Most people float for an hour. However, the longer and more regularly you float, the greater the benefits you’ll experience. Increasingly, people are booking double floats, but we don’t have a maximum. As we don’t need to prepare the room between sessions, you benefit from an extra half-an-hour: So for a double float you will get 2.5 hours

As long as you wash and condition your hair after each float, the magnesium in the Epsom Salt will improve the condition of your hair and scalp and not damage it.

A mechanism in the pod brings the water temperature to 36 degrees - the same as your skin and the air, so that you cannot tell where the water begins and ends.

We use half a tonne (525kg) of Epsom salt per pod.

Don’t worry, there’s no way you can drown - even if you tried! The high buoyancy of the water makes it impossible for you to sink beneath the surface.

It is completely safe for pregnant women to float. Many women have found unique relief from the physical strains of later pregnancy when they float, as pressure is taken off of their backs. We also hear from pregnant women that floating is the perfect environment to connect with their baby, as they can more easily sense them in the stillness of the pod.

Yes, you can float when you’re menstruating - it can be the perfect way to nourish yourself, and to encourage your muscles to relax if you get cramps. Just follow the same process as when you go swimming.

We’ve had a few first-timers say that their neck hurt during their session. That’s because we are used to holding our neck up and sometimes too far forwards, especially when using phones and computers regularly. It can be challenging to fully relax our necks in the pod and allow the water to fully carry the weight of our head. But after a couple of floats it will become natural, and tension will disappear. We have a Halo Float Pillow, which is designed to provide the neck with extra support, should you want to use that.

Floating is proven to reduce blood pressure. Check with your doctor about floating if you suffer from low blood pressure.

Floating and fresh tattoos don’t mix. The time you would need to wait depends on the tattoo (check with your tattoo artist), but we would recommend waiting 4-6 weeks before floating after getting a tattoo.

We recommend saving your shave for a non-float day, as the salty water can sting freshly-shaven areas.

For safety reasons we do not allow people with epilepsy to float or enter the chamber.

There’s probably nothing you need to bring with you. We provide: towels, earplugs, organic shampoo, conditioner and shower gel.

The majority of people emerge from their float feeling refreshed and relaxed, with a clearer head. The benefits are different for everyone, so it’s best to be open-minded about what you’ll experience. Sometimes it can take a few floats to learn how to swtich off fully - so stick with it if you felt like you could have relaxed more deeply.

Because of the high salt concetration in the water, floating can be slightly dehydrating. However, just counteract that by making sure you’re hydrated pre and post-float and you won’t notice any difference.

You don’t need to prepare for you float. However, we recommend not shaving or drinking caffeine on the day

Please arrive 15 minutes before your float session is due to begin so that we have time to check you in and explain everything thoroughly. If you are just 5 minutes late, we can offer you an 5 extra minutes on the end of your float if you can shower quickly. But if you are any later you will have to have a shorter session time, because we need time to thoroughly clean the rooms between each customer. If you arrive more than 15 minutes late then we will do our best to accommodate you but you might be rescheduled.

We recommend a light meal two hours before your float. Ideally you’ll not be hungry or too full in the pod.

It’s important that you’ve washed your hair a couple of times since it was dyed. That way the dye will have set properly, and the water won’t harm your hair colour, and your hair colour won’t colour our pods!

If you wear contact lenses, you don’t need to take them out, but you do need to be careful not to get any water in your eyes as it will irritate them.

Swimming caps or head caps don’t keep the water from coming into contact with your hair completely - so you will probably still need to wash it post-float to get the salt out. Wearing something on your head can also compromise the experience of a lack of sensation, so we recommend floating without one on if you can. But it’s entirely up to you!

If you get the water in your eye, it will sting. But don’t worry - there’s a spray bottle filled with fresh water inside each pod. Simply spray this into your eyes and the stinging will stop.

You have complete control of the lid. Our pod lids are manual, not mechanised, so you never have to fear being trapped! We recommend closing it to keep the temperature constant and experience the darkness, but you can open completely if you prefer.

Yes, you have the option to listening to music or floating in silence. There is a button inside the Pod that will turn on/off the music depending on your preference.

It’s not a requirement that you wear the earplugs, but we really recommend it. They add an extra layer of soundproofing, and prevent salty water from getting into your ears. And don’t worry, we provide them free of charge.

It’s a pressurized capsule that increases air pressure slightly (to 1.4 ATA), helping your body absorb more oxygen through your plasma—not just red blood cells—enhancing cellular recovery and overall wellness.

At higher pressure, more oxygen reaches your tissues, which can reduce symptoms like fatigue, headaches, dizziness, and poor sleep—common issues when adjusting to Cusco’s 3,400m elevation.

Yes. Mild hyperbaric therapy is non-invasive, drug-free, and safe for most people. Sessions are supervised, and you can relax, read, or even nap during the 60-minute session.

Many people feel noticeable relief after just one session. However, if you’re dealing with lingering symptoms or want to optimize recovery, 2–3 sessions may provide even greater benefit.

The chamber is fairly tight so it isn't for those who suffer from claustrophobia. The pressure is similar to diving, so if you aren't allowed to dive (suffer from ear issues) then the chamber isn't recommended.

If you’re experiencing serious symptoms like trouble breathing, confusion, or blue lips/fingertips, you should seek emergency medical care. Our therapy supports mild to moderate symptoms and is not a substitute for clinical treatment.

The Hyperbaric Chamber session includes 60 minutes in the chamber. The Altitude Combo combines the chamber with a 60-minute massage for enhanced recovery and relaxation.

The prices that we market on the website and in the studio are for 60 minute therapies however we can also offer 90 minute passes and gift cards. We will just need you to write to ask or speak to us and we will give you the prices.

Yes, 2 therapy pass - valid for 2 months 3 therapy pass - valid for 3 months 5 therapy pass - valid for 6 months 10 therapy pass - valid for 12 months.

Yes we do. Just let us know what one you would prefer and we will sort that out for you.